Privacy Policy

We collect the following types of information to provide and improve our service:

• Postcode Information: We collect your postcode to provide accurate bin collection schedules for your area.
• Device Information: We may collect information about your device, including device type, operating system, and unique device identifiers to send push notifications.
• Usage Data: We collect information about how you use the app, including which features you access and how often.
• Notification Preferences: We store your preferences for when and how you want to receive collection reminders.

We use the information we collect to:

• Provide accurate bin collection schedules for your location
• Send timely reminders about upcoming collections
• Improve and optimize our app's functionality
• Respond to your support requests and inquiries
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who help us operate our app (e.g., notification services, analytics platforms).
• Cambridge City Council: We retrieve publicly available collection schedule data from Cambridge City Council but do not share your personal information with them.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication measures
• Secure cloud infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal compliance.

Under data protection laws, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data.
• Restriction: You can request that we restrict the processing of your data.
• Portability: You can request a copy of your data in a machine-readable format.
• Objection: You can object to our processing of your personal data.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at johncummins1997@gmail.com

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

We use minimal tracking technologies to improve our app's functionality. This includes:

• Analytics to understand how users interact with our app
• Local storage to save your preferences and settings
• Push notification tokens to send collection reminders

You can control these features through your device settings.

Our app may contain links to third-party websites or services (such as Cambridge City Council). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Your information may be transferred to and processed in countries outside of the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of the app after such changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority: